Shipping & Delivery Policy

Pagevala is a 100% digital service. All products and features are delivered electronically over the internet. No physical goods are shipped.

1. Digital Delivery

All purchases on Pagevala — including Pro subscriptions and Founding Member lifetime access — are delivered instantly and digitally to your account the moment payment is confirmed.

2. Delivery Timeline

Item	Delivery Time
Free page creation	~30 seconds from voice/text input (includes AI generation)
Pro subscription activation	Immediate upon payment confirmation (< 1 minute)
Founding Member activation	Immediate upon payment confirmation (< 1 minute)
Confirmation email	Within 5 minutes of successful payment
GST-compliant invoice	Within 24 hours of purchase

3. Proof of Delivery

After a successful purchase, you receive:

On-screen confirmation — the app shows a success state immediately after payment
Email confirmation — sent within 5 minutes with transaction ID, payment receipt, subscription details, start date, next renewal date, and instructions
WhatsApp notification — a confirmation message to your registered WhatsApp number
Account dashboard — your new tier is immediately visible at /myunder "Subscription"

These serve as your official proof of delivery.

4. Accessing Your Purchase

Log in to pagevala.in/my with your WhatsApp number + 4-digit PIN
Your subscription status displays at the top of the dashboard
Create new pages, add more items/images, access analytics — all new caps and features are live
If you don't see the upgrade, log out and log back in to refresh your session

5. Non-Delivery / Troubleshooting

If you do not receive access within 30 minutes:

Check your email (including spam/junk folders)
Log out and log back in at /my
Clear your browser cache or try in a different browser / incognito window
Contact us at pagewala.in@gmail.com with your transaction ID, WhatsApp number, and a screenshot of the payment confirmation

We will investigate and resolve non-delivery issues within 24 working hours. If we cannot deliver the purchased product, you will receive a full refund to your original payment method.

6. Technical Requirements

A modern web browser (Chrome, Firefox, Safari, Edge, Brave)
JavaScript enabled
Internet connection (2G or better; optimised for low-bandwidth Indian mobile networks)
A mobile number that can receive WhatsApp messages
A microphone (optional) for voice input

7. Service Availability

Pagevala targets 99.5%+ uptime. Scheduled maintenance is announced at least 24 hours in advance.

8. Contact for Delivery Issues

Support Email	pagewala.in@gmail.com
Support Hours	Monday – Saturday · 10:00 AM – 7:00 PM IST
Response Time	Within 24 working hours